ProDealers Help You Select the Best-in-Class Options
Best for: Simple communication needs, small teams with basic requirements, primarily customer service or outbound calling scenarios. Not good for call handoffs.
Features: Software-based, remote work focus, basic functionality, entry-level pricing.
Limitations: No shared hold, limited call shared handling, basic phones only.
Best for: Businesses needing full call handling capabilities, multiple lines, professional features.
Features: Shared hold, advanced call handling, professional phones with buttons, intercom, full PBX functionality.
Investment: Higher upfront cost but includes professional-grade equipment and features.
Best for: Fully remote teams, software-only environments, integration with existing platforms.
Examples: Microsoft Teams, AiroCall, DialPad, Zoom Phone
Note: In general these are designed around remote users and may be clunky for an office phone environment. Ask a ProDealer about differences before selecting if calls are handed off between team members.
From 100+ available brands, we've identified 13 core solutions that cover most business needs effectively
We identify and offer the leading solution in each category for optimal performance and reliability
All carriers have fees as a result of regulations, but you should not be paying for basics like "Shared Hold," transfer to 800 numbers, additional groups of phones to ring, or additional auto attendants. These are included in most Cloud PBX Phone Services.
Contact us for a consultation tailored to your specific business needs and current system requirements.
Understanding the Critical Differences for Your Business
What You Need to Know Before You Buy
Most businesses coming off traditional systems need the functionality of a Cloud PBX Phone System - not a basic cloud phone service designed for simple customer support roles.
A Step-by-Step Decision Guide
Do you need advanced call handling, hold features, and professional functionality like your current system?
Compare standard cloud limitations vs. full PBX capabilities. Consider multi-line handling and intercom needs.
Factor in add-on fees, professional phone equipment costs, and hidden charges that emerge after signing.
Select the system that matches your business requirements without compromising essential functionality.
ProDealers Help You Select the Best-in-Class Options
Best for: Simple communication needs, small teams with basic requirements, primarily outbound calling scenarios.
Features: Software-based, remote work focus, basic functionality, entry-level pricing.
Limitations: No true hold, limited call handling, basic phones only.
Best for: Businesses needing full call handling capabilities, multiple lines, professional features.
Features: Shared hold, advanced call handling, professional phones with buttons, intercom, full PBX functionality.
Investment: Higher upfront cost but includes professional-grade equipment and features.
Best for: Fully remote teams, software-only environments, integration with existing platforms.
Examples: Microsoft Teams, AiroCall, DialPad, Zoom Phone
Note: No physical phone options - purely software/app-based communication.
From 100+ available brands, we've identified 13 core solutions that cover most business needs effectively
We identify and offer the leading solution in each category for optimal performance and reliability
All carriers have fees as a result of Government regulations, but you should not be paying for basics like "Shared Hold," transfer to 800 numbers, additional groups of phones to ring, or additional auto attendants. These are included in most Cloud PBX Phone Services.
Contact us for a consultation tailored to your specific business needs and current system requirements. MyProDealer.com